All orders will be processed within the following business day. Should your order contain ALL “In-Stock for Immediate Delivery” items, your order will ship the following business day after processing. If your order contains merchandise labeled as “Ships within 7 Days”, we ask that you allow the outlined time frame for the material to be received into our warehouse. Once the material is received, your order will be prepared for shipment and in route to you within the following business day.
Upon shipment, you will receive an email informing you that your material has been picked up by the carrier.
Once we have received confirmation of pick-up and receive tracking information, this information along with the name of the freight carrier handling your shipment will be sent via e-mail.
For any orders not shipped via UPS, the freight carrier will contact you to make a delivery appointment.
Once your delivery leaves our warehouse, your actual delivery date and time will be dependent upon the freight carrier. Tracking information will be made available to you once your product leaves our warehouse.
IF A RESPONSIBLE ADULT IS NOT PRESENT AT THE TIME OF DELIVERY OR IF THE FREIGHT CARRIER CANNOT REACH YOU TO COORDINATE A DELIVERY APPOINTMENT, ADDITIONAL SHIPPING AND STORAGE FEES WILL BE APPLIED TO YOUR ORDER. ADDITIONAL CHARGES WILL APPLY TO RE-ROUTED SHIPMENTS. PLEASE CALL TO OBTAIN RATE INFORMATION.